govos_icon
Welcome   |  Log In
CITY OF WOODLAND PARK

Frequently Asked Questions for Online Sales Tax and Business Licensing for Short-Term Rentals
What are the basics of a short-term rental in Woodland Park?

1) The City of Woodland Park requires all short-term rentals to have a business license with the City and remit Sales and Lodging Tax.

2) The business license number must be posted on all advertisements visible to the public.

3) Sales and Lodging Tax is to be remitted monthly by the 20th of each month.

Are there any zoning restrictions on short-term rentals in Woodland Park?
These are reviewed on a case-by-case basis after submitting an application.  Applicants must acknowledge the following Planning and Zoning information:

1) No more than 5 unrelated people can lodge in a single family residential home.

2) Parking shall be provided and used in the driveway or adequately on the property. No parking will be allowed in the street.

3) The City's noise ordinance (Chapter 9.41 of the Municipal Code) will be enforced by the Police Department.

4) All applicable regulations regarding Public Peace, Morals and Welfare (Title 9 of the Municipal Code) will be enforced by the City.

How do I amend a return?
Please e-mail lodgingtax@city-woodlandpark.org letting us know you need to file an amended return. In the email please include:

1) Your six digit account number, and property owner name

2) Period you need to amend (i.e. Jan. 2017 form due Feb. 20th)

3) If you overpaid or underpaid your original form

4) Brief explanation as to why the form needs to be amended

Once we receive this email we will review your account and send you further instructions.

I need to close my account. What do I do?
Please email City of Woodland Park at lodgingtax@city-woodlandpark.org. Please include the closure date, account number, and the reason you are closing the account.
What types of assistance can GovOS provide to me?
GovOS can assist you with all your system and account questions. Whether you have a question about your account or technical questions about how to do something in GovOS, please reach out to our support team. We can always reach out to the City on your behalf if we need their assistance with one of your questions. You can reach GovOS at blt.str.support@govos.com and by phone at (888) 751-1911.
Where are my tax forms? My Action Center is empty? 
Your tax forms will be available on the 1st day of the month following the last day of the tax period. For example, for monthly filers, the January, 2016 tax forms will be available in your Action Center on February 1, 2016. If you do not see the forms you expected, simply contact GovOS support for assistance.
Can I manage multiple properties with one login?
Yes - to do so, click "Add or remove accounts from your user login by clicking here". You will need your 6 digit Account Number and GovOS Activation Code to connect to an existing property record.
Can a property have more than one user?
Yes, each property can have an unlimited number of users. Each user is required to provide the 6 digit Account Number and GovOS Activation code to be authorized to connect to an existing property record. 
I did not receive or misplaced the letter with my activation code. What do I do?
Contact GovOS support at blt.str.support@govos.com or (888) 751-1911 for assistance. You will need to confirm account details to be verified for the account. To protect the security on property accounts, you will need written (e-mail) permission from a registered owner or officer of the property for us to provide you with a new activation code. 
Can I file a Zero File tax return through GovOS?
To file a zero file tax form, select your tax form from your Action Center. Then, complete the required information on the remittance, including Gross Sales and any deductions. You will be prompted to confirm your desire to complete the return as a Zero File return.
What payment types are accepted by the City through GovOS?
The City accepts ACH Debit, or e-check as well as the following major credit cards: Mastercard and Visa.  If needed, the Debit Block ID (or Originator ID) is 3333308324.
Can I schedule a payment in GovOS?
For your security, GovOS does not store any payment information in the system. You will need to enter your desired payment information each time you check out.
How do I change the User on a property?
All users need to register, just as you did, by going to the home page for that jurisdiction (i.e. https://glenwoodsprings.munirevs.com). They will click on the "New user? Register here!" button under "Log In".. They will also need the 6 digit account number and Activation Code for the property.
I forgot my password. What do I do? 
From the Log In page, click the "Forgot your password" link and follow the instructions that will be e-mailed to the User's registered e-mail address.
Do I have to login to GovOS to see my alerts and reminders?
No. All alerts are e-mailed to your authenticated e-mail address. When you login to the system, you will also see any open alerts that need to be addressed in your Action Center. 
Can I apply for a new business license for a short-term rental with the City through GovOS?
Yes. To apply for a new business license for a short-term rental please contact GovOS support at blt.str.support@govos.com or (888) 751-1911 for assistance. You will need to confirm account details to be verified for the account.
Can I renew or manage an existing license with the City through GovOS?
Yes. License renewals will be initiated based upon the expiration date of each license. You will be notified of available actions when a renewal license requirement is upcoming. 


For Assistance, Contact 
GovOS Support
(888) 751-1911

When contacting support, be sure to include the jurisdiction (your city or town) and your account number in all emails or voicemails. This will help us assist you as promptly as possible. Thanks!